ISM - Institute for Social Pedagogic Research Mainz., Mainz, GERMANY



Contact details of the main implementing body

Name of the organisation, original language


Name of the organisation, English translation

RKW Rationalization and Innovation Centre of the German Economy (association), competence centre


Name of the practice, original language




Description of the practice

The RKW Competence Centre is a non-profit research and development agency of the RKW rationalization and innovation centre of the German Economy Association. It is active in the whole of Germany.

Policy context

RKW adresses skilled workers shortage, its experts are focused on research about how small and medium sized enterprises in Germany can assert theirselves for international competition.

Labour market context

German small and medium sized companies will experience a skilled workers shortage due to demograhic change if they don`t focus on securing of qualified employees, inoovation and foundings of SMEs.


RKW competence centre coorperates with SMEs, social partners, associations, politics and science. Thus they can develop quickly implementable and practically oriented concepts and tools.

Management and operation

RKW consists of advisory Boards (administrative council, innovation, skilled worker securing, building trage, business start up) and commodity teams (knowledgemanagement, practise of “good personnel work”, healthiness at work)

Target groups/beneficiaries

small and medium sized companies and its employees.

Start date

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End date (actual or planned)

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Gender dimension

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Products involved in or resulting from the practice

-recruitung and integrationpilots
-competitiveness of SMEs through personnel strategy
-tools for SMEs to secure and qualify  skilled workers

Outcomes of the practice (planned/expected and actual)

-knowledge of SMEs on how to deal with skilled workers` shortage

Source of funding

National budget (tax revenue), Regional budget (tax revenue)

Main responsible body, type

Business organisation/association at regional or local level

Role of implementing body

-securing knowledge for SMEs

Other bodies involved in implementation of the practice as partners or contractors

-research centers

Evaluation - Was the practice evaluated?

Yes, external evaluation


Target group(s)

Not targeted


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People seeking training

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B.2 Type of practice

B.2.1 Practices related to management or servicing of clients

Registration, skill assessments, identification of client needs and matching

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B.2.2 Practices related to labour market information and improvement of micro and smes’ procedures

Labour market information (LMI)

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Micro and SMEs’ procedures

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B.2.3 Practices related to skill mismatch reduction

Supports aimed at reducing skill mismatch (targeted to unemployed or employed)

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Supports aimed at reducing skill mismatch: labour mobility

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Sharing the cost of training and skills development

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B.3 Delivery method(s)

Delivery methods involved

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B.4 Contracting out

Extent of contracting out of practice: The service is contracted out…

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Type of subcontractor(s)

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B.5 Partnership

Type of partners involved in implementation of the practice

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SECTION C - Information about evaluation of the practice

When was the practice evaluated?

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Type of organisation carrying out the evaluation

External evaluator, private sector

Details of the organisation responsible for carrying out the evaluation

Name of the organisation, original language/Name of the evaluator

Bernard Cottin, CCI Paris

Name of the organisation, English translation

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E mail

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Web page

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Overall evaluation methodology/methodology

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Indicators in the evaluation

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Main findings of the evaluation

The focus on SMEs is absolutely evident.
The approach combining social aspects,
individual productivity and company
development is rather original and is apparently
well-adapted to the way of thinking of the target
This initiative has been made viable through a
long-lasting and close partnership between
national authorities, scientific institutions and
regional stakeholders representing businesses
in a win-win perspective.
Improvement of skills is constantly adapted to
the evolutions of international competition and
End-users can take advantage of a wide set of
services accessible through the website or the
seminars/workshops organized in a

Change in practice following evaluation

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C.1 Documentation of the evaluation

Type of documentation

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Monitoring evidence

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D.1 - Evidence of results

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D.2 - Relevance

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D.3 - Availability of clear and adequate information

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D.4 - Impact

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D.5 - Innovation

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D.6 - Broad-based participation

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D.7 - Sustainability

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D.8 - Mainstreaming

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D.9 - European Added Value and Transferability

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D.10 - Additional comments

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File Download



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