CTA&WALQA, a model to improve skill matching


CREA - Confederación de Empresarios de Aragón, Zaragoza, SPAIN



Contact details of the main implementing body

Name of the organisation, original language

Parque Tecnológico WALQA

Name of the organisation, English translation

WALQA Technological Park


Name of the practice, original language

CTA&WALQA, un modelo para solucionar la acomodación entre las habilidades reclamadas por el sector productivo y los conocimientos de los trabajadores



Description of the practice

Advanced Technology Center (CTA) was created to solve the difficulty to match companies´ needs and employees skills in two sectors: ICT and audiovisual technologies and digital content. The center depends on the Aragonese Employment Institute (INAEM) and all their activities are financed by the Institute.

This center works in close cooperation with the business sector (ICT and audiovisual technologies and digital content companies) to offer specialized training and support. As a result, around more than 70% of the trainees have entered the job market after six months of the end of CTA training programmes.


WALQA is a technological park in Huesca province with around 50 companies with a total of 800 job positions. 600 out of them are related to ICT. But WALQA has reported serious problems to find qualified personnel for these job positions. For that reason, it is going to import the CTA model to attract qualified workers, re-train Walqa employees and to achieve business excellence, all of this with the financial support of the Aragonese Employment Institute (INAEM).

Policy context

Companies, ICT specialists and the Regional Government are trying to find solutions to the lack of qualified workers in certain sectors. ICT is one of the most changing and demanding sector nowadays and all stakeholders needs to adapt themselves to different market trends.

Labour market context

Due to the lack of qualified workers in the ICT sector, the technological park Walqa looks for new ways to recruit engineers (computer and telecommunications engineers) for companies located in the park. A specialised training combined with traineeship has proved to be the best way to improve skills matching.


Walqa is looking for new methods to attract and retain talent for its companies, which have reported difficulties to find qualified workers. For that reason, they are planning to import the Advanced Technology Center (CTA) model in order to train potential workers and re-train employees.

CTA has been applying the model in Zaragoza since 2003 with very good results. It consists of

  • Identification of main sector training needs through interviews with companies and with Aragonese Employment Institute (INAEM).
  • Designing training adapted to companies needs. It is an intensive training not exceeding 3-4 weeks and certified by the Aragonese Employment Institute (INAEM).
  • Adequate selection of students. The center selects those students that can take better advantage of the training through a selection test, analysis of their curriculum vitae, practical tests and personal interviews.
  • The students that have successfully completed the training have company’s traineeships to put in practice the knowledge acquired.



Walqa has already contacted all the companies located in the park and identified their skills needs. This information will be transfer to CTA to design the suitable training programmes.  

Management and operation

The practice is managed by Walqa organisation and CTA with the collaboration of Walqa companies.

Target groups/beneficiaries

Firstly, trainers that will have real opportunities to find a job at Walqa companies. Walqa companies are also direct beneficiaries, because they will attract qualified workers adapted to their needs. And finally, Walqa technological park itself, as a center of excellence.

Start date

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End date (actual or planned)

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Gender dimension

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Products involved in or resulting from the practice

Training programmes adapted to companies needs according to the lack of skills previously identified.

Outcomes of the practice (planned/expected and actual)

Training programmes adapted to companies needs according to the lack of skills previously identified. CTA has reported a percentage of labour insertion of 73,8% in 2014 in the training programmes of the ICT sector in Zaragoza province.

Source of funding

Regional budget (tax revenue), Private source(s), please specify

Main responsible body, type

Public Employment Service at regional or local level, Other

A technological park

Role of implementing body

Promoter and beneficiary.

Other bodies involved in implementation of the practice as partners or contractors

Advanced Technology Center (CTA)

Evaluation - Was the practice evaluated?



Target group(s)

Employers, Jobseekers, People seeking training


All employers


All unemployed

People seeking training

Employees, Out of work - adult, Out or work - youth

B.2 Type of practice

B.2.1 Practices related to management or servicing of clients

Registration, skill assessments, identification of client needs and matching

Skill assessment

B.2.2 Practices related to labour market information and improvement of micro and smes’ procedures

Labour market information (LMI)

Value not entered

Micro and SMEs’ procedures

Identification of needed skills

B.2.3 Practices related to skill mismatch reduction

Supports aimed at reducing skill mismatch (targeted to unemployed or employed)

Training (classroom), Training (work-based, including apprenticeship)

Supports aimed at reducing skill mismatch: labour mobility

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Sharing the cost of training and skills development

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B.3 Delivery method(s)

Delivery methods involved

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B.4 Contracting out

Extent of contracting out of practice: The service is contracted out…

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Type of subcontractor(s)

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B.5 Partnership

Type of partners involved in implementation of the practice

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SECTION C - Information about evaluation of the practice

When was the practice evaluated?

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Type of organisation carrying out the evaluation

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Details of the organisation responsible for carrying out the evaluation

Name of the organisation, original language/Name of the evaluator

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Name of the organisation, English translation

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E mail

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Web page

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Overall evaluation methodology/methodology

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Indicators in the evaluation

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Main findings of the evaluation

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Change in practice following evaluation

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C.1 Documentation of the evaluation

Type of documentation

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Monitoring evidence

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D.1 - Evidence of results

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D.2 - Relevance

Programme logic: actions appear to be coherent with the objectives to be achieved by the practice, The practice responds to identified needs

D.3 - Availability of clear and adequate information

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D.4 - Impact

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D.5 - Innovation

The practice contributes progressive tools, facilities, technologies or processes to the field of skills needs identification and skills matching in the digital and/or in the green economy involving and/or for the benefit of small and medium enterprises

D.6 - Broad-based participation

The practice is led and supported by stakeholders partnership who strive towards the pursued goals and are committed to the success of the practice., The practice enjoys the collaboration of various administrations and government bodies and/or business associations/organisations and/or chambers of commerce that afford their support to the project.

D.7 - Sustainability

The practice leads to lasting changes in the way of working and strategic planning in the long term., The practice involves a wide range of actors and stakeholders that help sustain the project financially.

D.8 - Mainstreaming

The practice or elements therein were/can be (cross out that which does not apply) adopted by other stakeholders, The practice or elements therein were/can be (cross out that which does not apply) adopted by actors located in similar areas

D.9 - European Added Value and Transferability

The practice’s progressive and/or established ideas may be applied to parallel or similar situations in the same or different regions., The practice acts as a source of inspiration for new projects.

D.10 - Additional comments

Value not entered

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